Getting Started
Create your account, verify your email, and open Matrix HQ — your research command center. Start with the free WNBA Starter Edition to learn the Matrix System.
Support Center
How can we help?
Answers to the most common questions about Matrix+, Matrix Forge, our tools, ebook downloads, and billing. Can't find what you need? A real person is one email away.
Open Matrix HQ
Billing Questions
Invoices, receipts, payment method updates, and refund requests. Every payment is processed securely via Stripe.
Matrix+ Membership
Activate, cancel, reactivate, switch between monthly and annual, or update your payment method. Access continues until the end of your billing period after cancelling.
Matrix Forge
Build custom research systems with AI-assisted templates. Matrix+ unlocks unlimited projects, version history, and premium modules.
Bankroll Manager
Track your bankroll, set unit sizing, and monitor discipline over time. Available to every Matrix HQ member.
Bet Tracker
Log every wager, tag by sport and system, and review ROI. Export your history any time from Matrix HQ.
Ebook Downloads
Every Research Edition you purchase is instantly available in My Library. Re-download at any time — your access is for life.
Technical Support
Site issues, download problems, or something not working right? Send us the details and we'll respond within one business day.
Still need help?
Send us a message and a real person will reply within one business day, Monday–Friday.
Contact Support